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Warranty for smartphones and tablets
DURATION : For a period of two years from the original date of purchase from your dealer.
Except for battery and charger is 6 months.
The warranty covers directly to consumers . After this period, the product will be out of warranty 3Go exempting its replacement or repair.
REPAIR - RESET : During the warranty period ( 2years ) repair or replacement shall be effected without charge by the product purchased. The duration of the warranty will remain in any case the date of purchase , not extended replacement / repair such guarantee .
This warranty covers the Product Package Contents . The warranty does not cover :
- Physical damage ( scratches or damages ) .
- Damages for loss of software , data, or media .
- Damage caused by excessive moisture or heat.
- A device with bright pixels will be changed only if the number of these is greater than 3 .
- 3Go reserves the right application of warranty if the product has been modified (hardware or software system level ) .
- WITHDRAWN BUMPER SIDE COVER SCREW CABINET OPENING WILL CAUSE IMMEDIATE REVERSAL OF WARRANTY.
This warranty does not apply if the malfunction is due to : ( 1) use of the Product in conjunction with accessories, products or ancillary peripherals, or where 3Go determines that its use is not recommended .
STEPS TO PROCESS WARRANTY:
There are two ways to handle the product warranty 3Go :
- Via Web . Completing the form on www.3go.es/garantiadirecta/
- Telephone. Calling 902 002 845
Warranty service is Collected / Delivered at home without additional cost to the consumer .
Note: Back up your files. 3GO not responsible for data loss that could ocasinarse .
The processing of warranty constitutes acceptance of the conditions set out on page 1 .
* Direct warranty is only for tablets and smartphones 3Go . Other product should follow the distribution channel.
* The pick up / drop off service will be for the Iberian Peninsula.